Questions, answered
If something is missing, email support — we answer every message.
Is there a free version or trial?+
No. Vyapzio is paid software: one ₹999 lifetime licence per computer. There is no free tier, no trial and no feature-limited edition. The licence key is delivered after payment.
Is Vyapzio a subscription?+
No. You buy a lifetime licence once. Every future update is included free for life — there is no renewal fee and no yearly charge.
Which invoice formats are included?+
A4 GST and A4 GST Pro, plus design presets, custom colours and margins. You also get quotation, proforma, bill of supply, composition bill, credit note and delivery challan documents, and 58 mm / 80 mm thermal receipts.
What about the old free or MIT-licensed version?+
Releases published before version 2.0 under the MIT licence remain available under that licence. Vyapzio itself is proprietary software covered by its own end-user licence.
Does it work without internet?+
Yes. The app and your books live on your computer. You need internet only to buy the licence, activate it, move it to a new computer, and download new versions.
Which computers are supported?+
Windows 10 and 11 (64-bit) and macOS 12 or newer, on both Apple silicon and Intel. Installers are available from the download page.
Can several people use one computer?+
Yes. The owner can create accountant, cashier and viewer accounts. Each person signs in with their own password and permissions. A LAN/multi-computer mode is planned for a later release.
How do device moves work?+
Deactivate the old computer from your dashboard, install on the new one and enter the same licence key. Three moves are allowed in a rolling 365-day window. Reinstalling on the same computer does not count as a move.
Do I have to pay again for new versions?+
No. Updates are free for the lifetime of your licence. When a new version is released, download it from your account and install it over the old one; your books and settings are kept.
Where are my backups stored?+
You choose: a local or external folder, or your own Google Drive. Backups are made on a schedule you set, and you can trigger one at any time from Settings.
Do you offer refunds?+
No. There is no refund once payment is made, and no refund once a licence is activated or used. The key is delivered instantly and cannot be returned. If something is not working, email contact@vyapzio.in with your licence key and the error details; we will investigate and fix genuine defects through an update. Please read the refund policy before buying.
Can I use it for multiple businesses?+
The desktop app manages multiple business profiles, each with its own books, on the same computer under one licence.
Is my data uploaded to your servers?+
No. Your books stay on your computer. The licence server only receives your device id, a hardware fingerprint, app version and heartbeat time. Google Drive backups go directly to your own account.