Delivery policy

Instant digital delivery Vyapzio is delivered electronically. After a successful payment, one email is sent to the address supplied at payment containing your licence key, your account details, a temporary password to sign in, a link to set your own password, your invoice and the download links. There is no physical shipment and no courier charge.

What the email contains - Your licence key and the plan you bought. - The email address on your account, a temporary password for your first sign-in and a one-click link to set your own password (new accounts), or a dashboard sign-in link (existing accounts). - The invoice number and a download link for the invoice. - Links to the Windows and macOS installers. - Links to the customer dashboard and the documentation. - The support address, contact@vyapzio.in, and the support phone and WhatsApp number, 9423081267.

When it arrives Delivery is normally within a minute of a successful payment, but can take longer if the payment provider flags the payment for review. The licence is issued only after the payment is confirmed. The temporary password and the set-password link expire after the activation window, so set your own password when you first sign in. You can also sign in to the customer dashboard with the same email address to see the licence, invoice and downloads.

If the email does not arrive - Check the spam, promotions and updates folders. - Confirm the email address you entered at payment is correct. - Sign in to the dashboard at app.vyapzio.in with the same email address; the licence and invoice appear there. - If it is still missing, email contact@vyapzio.in with the order reference or payment id. We will resend the delivery email or correct the address on the order.

Address accuracy Delivery is made to the email address supplied at payment. You are responsible for entering a correct address. If you entered the wrong address, contact support; we will correct the order where possible after verifying the payment.

Installers and updates Windows and macOS installers are available from the download page and the customer dashboard. Every new version is included free for the life of the licence. Installation, activation and device-move instructions are in the documentation at vyapzio.in/docs.

Support Delivery, activation and account help: contact@vyapzio.in or phone/WhatsApp 9423081267. Include the email address used at payment and, where possible, the order reference.